Terms And Conditions

Welcome to Draash Jewels!

These Terms and Conditions ("Terms") govern your use of our website [www.draashjewels.com] and the purchase of our products. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

1. Company Information

Draash Jewels is an Indian-based jewelry brand and exporter, operating from Jaipur, Rajasthan.

Legal Name: Draash Jewels

Location: Jaipur, Rajasthan, India

Email: hello@draashjewels.com

2. Products and Services

We offer handcrafted and custom-made jewelry for retail and export. All product descriptions, images, and prices are provided to the best of our ability. However, minor variations may occur due to the handmade nature of our items.

3. Pricing and Currency

Prices are listed in INR (₹) by default for Indian customers. For international buyers, prices may be displayed in USD or your local currency depending on the region. Shipping charges, customs duties, and taxes may apply based on your delivery location.

4. Orders & Payments

We reserve the right to accept or decline any order at our sole discretion.

Full payment must be received before order processing.

For custom orders, we may require a 50% advance payment.

We accept major credit/debit cards, UPI, and international payment gateways (like PayPal or Stripe).

5. Shipping and Delivery

Domestic orders are typically delivered within 5–10 business days.

International shipping timelines vary by country (usually 7–21 business days).

Draash Jewels is not liable for delays caused by customs or unforeseen events.

Tracking details will be provided once your order is shipped.

6. Returns and Refunds

We accept returns only for defective or damaged items, reported within 3 days of delivery.

Custom or personalized orders are non-returnable unless there is a production defect.

Return shipping costs are to be borne by the customer unless the error is on our part.

Refunds, if approved, will be processed within 7–10 business days.

7. Intellectual Property

All content on this website — including images, designs, logos, and text — is the intellectual property of Draash Jewels. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Export Regulations

Draash Jewels complies with Indian export regulations. Customers outside India are responsible for understanding and complying with their local import laws, duties, and restrictions related to jewelry.

9. Limitation of Liability

We shall not be held responsible for any indirect or incidental damages arising out of the use or inability to use our website or products.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Jaipur, Rajasthan.

11. Updates to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised "Last Updated" date.

Last Updated: May 7, 2025